FAQ
Frequently Asked Questions
WHERE ARE YOU LOCATED?
We are located in Bower Hinton just outside Yeovil in Somerset.
HOW DO I ORDER?
All the cakes we make are bespoke and desined just for our wedding or event. Please get in touch using the enquiry form on the enquire pade or by email to place an order or book a consultation. An invoice will be sent to you.
DO YOU DO CAKE TASTING SESSIONS?
Yes, we offer a personal cake taster and design consultation for wedding and large cake orders. Consultations are held at our home in Bower Hinton for two people only. There is a £15.00 non-refundable consultation fee payable in advance. This covers the cost of your cake box as well as the design consultation. This fee is deducted from the final balance for the cake if you go ahead with the order.
We can also provide postal tastings for £25.00 (inc P&P) if you don’t live in the area or are too busy to meet in person. This fee is deducted from the final balance for the Cake if you go ahead with the order.
HOW DO I PAY?
We accept payment by bank transfer. A £100 non-refundable Booking Fee is required to confirm your order. The remaining balance is due 4 weeks before the delivery date, at which point all changes must be confirmed. Orders placed less than 8 weeks in advance of the deliery date must be paid in full.
Orders are only confirmed once we have received the Booking Fee or Full payment.
DO YOU DELIVER? / CAN I COLLECT?
Delivery and set up of wedding cakes, tiered and large cakes carries a small charge within Somerset. Deliveries outside of Somerset will be calculated by distance. Delivery of cakes that do not require set up will be quotd accordingly. I will deliver all over the UK.
Cakes can be collected from our Bower Hinton address. Cakes will be packaed ready for safe transportation. We can't accept responsibility for cakes once they have left out premises, so drive carelyy.
We would prefer to deliver your cake for you, to give you the piece o mind that you deserve on your wedding day that your cake will be arriving at your venue without issues! We are cake delivery experts.
HOW FAR IN ADVANCE DO I NEED TO ORDER?
As early as possible! You can reserve your wedding date by placing a £50.00 'Save the Date' fee, which is non-refundable/non-transferrable and is deducted from the final balance for the cake if you go ahead with the order. Your cake will not actually be booked in until the Booking Fee and signed Booking Form has been received.
HOW MUCH WILL MY CAKE COST?
All our cakes are made bespoke to order so we don't have fixed prices. You can view our prices on the Wedding Cake Guide and Prices page and Celebration Cakes page to get an idea of starting prices. Please contact me with your ideas, your expected number of guests, and details of your venue and we will provide you with a ball park figure.
DO YOU ONLY MAKE WEDDING CAKES?
Modern, elegant and stylish wedding cakes are our speciality. We do also take on a small number of celebration cakes so get in touch if you are looking for an elegant birthday cake or show-stopping anniversary cake.
I'VE SEEN A CAKE ON LINE THAT I LIKE, WILL YOU MAKE IT?
We can definitely use it as inspiration! We take the elements that you love and turn it into a bespoke design, but we won’t copy it exactly as the design belongs to the original cake maker. It is much nicer having something that is unique to you anyway isn’t it?
CAN YOU CATER FOR GUESTS THAT HAVE ALLERGIES?
Yes, I have a number of recipes to suit different dietary requirements, so just let me know what’s required.
Cake Celebration cakes contain butter, gluten (wheat flour) and eggs and are made in an environment that handles nuts, soya and alcohol.
Nut-free and alcohol-free cakes can be made on request but we cannot guarantee that these cakes will not contain trace amounts of these ingredients due to the nature of production.
Cake Celebrations accepts no liability for customers suffering allergic reactions from eating our cakes.
It is the customer’s responsibility to make Cake Celebrations aware of any special dietary requirements that need to be accommodated in the making of their cake.
DO YOU HIRE OUT CAKE STANDS?
We do, we are growing our collection so please contact us to see what is available.
The cost of hiring a stand is £10.00 with a £70.00 refundable breakages deposit.
We ask, if possible, that stands are returned on the Monday or Tuesday following the wedding. In some circumstance we are aware that you or a family member might find this impossible so we would charge for collecting the stand.
