Frequently asked questions

Wedding Cakes

Do you do cake tasting sessions?


Yes, we offer a personal cake taster and design consultation for wedding and large cake orders. Consultations are held at our home in Bower Hinton for two people only. A fee of £30.00 per couple is required at the time of booking. Virtual consultations are also available for customers who live further afield or who are unable to meet in person. A date is fixed, and a beautiful Cake Taster Box is sent prior to that date to enjoy either at the Zoom meeting, or before-hand. The fee for this service is £35.00 including postage. The cost is deducted from your balance should you decide to book and the total price of the cake (not including delivery or any other additional costs) is over £400.00. To purchase please order through the online Shop.




How do I pay?


We accept payment by bank transfer or credit card. A £100.00 non-refundable Booking Fee is required to confirm your wedding cake order. The remaining balance is due 4 weeks before the delivery date, at which point all changes must be confirmed. Orders placed less than 4 weeks in advance of the delivery date are to be paid in full. Orders are only confimed once we have received the Booking Fee or full payment and our Terms & Conditions have been signed.




Do you deliver? / Can I collect?


Delivery and set up of wedding cakes, tiered and large cakes carries a small charge within Somerset. Deliveries outside of Somerset will be calculated by distance and may incur time costs as well. All deliveries and set ups are carried out by Cake Celebrations. However, we are happy for the venue to move the cake into position on the day, only if this is necessary for on the day planning, but as a rule we position and style the cake ourselves on the day. We don't allow wedding cakes to be collected from our premises, unless those delivering are experienced professional wedding cake couriers with appropriate insurance. For all wedding cakes there is no delivery charge within 10 miles of our premises in Bower Hinton for cakes over £200.00. Thereafter, delivery is charged at 50p per mile to and from the venue. Please note wedding cake orders over £1,000 have no delivery charge up to the first 100 miles.




How far in advance do I need to order?


As early as possible! Wedding cakes are usually the last thing on the list to organise but popular dates get booked up very quickly, so it is best to contact us to check available as soon as you have arranged your date. You can reserve your wedding date by placing a £50.00 'Save The Date' fee, which is non-refundable and is deducted from the final balance for the cake if you go ahead with the order. However, your cake will not actually be booked in until the Booking Fee (£100.00) and our Terms and Conditions have been signed.




How much will my cake cost?


All our cakes are bespoke and made to order so we don't have fixed prices. You can view our prices on the Investment page to get an idea of starting prices. Cost depends on how many you are catering for and the style of decoration, for example; a 3 tiered naked cake with fresh fruit will cost much less that a 5 tiered cake covered in handcrafted roses and piping. But please be assured that we can tweak designs to fit your budget. Please contact us with your ideas, your expected number of guests, and details of your venue and we will provide you with a ballpark figure.




Do you hire out cake stands?


We do, we are growing our collection so please contact us to see what is available. The cost of hiring a stand is £10.00 with a £70.00 refundable breakages deposit. We ask, if possible, that stands are returned on the Monday or Tuesday following the wedding. In some circumstance we are aware that you or a family member might find this impossible so we would charge for collecting the stand.




Can I afford my dream wedding cake?


No matter what size your budget is, we will ascertain what your dream cake is and adjust the design to fit your budget... you don't have to compromise, there is always a way to make the design fit your budget.




We can't agree on the flavour, can we have more than one?


It's your big day, you can have whatever your heart desires! Depending on how many guests you are catering for you can usually have 3 flavours or more! Each tier can be a totally different flavour. You can even have a tier or cutting cake to keep and take with you on honeymoon.




My Mum wants to bake our cake, can you decorate it for us?


Unfortunately we cannot decorate cakes that have not been baked by us.




We are getting married outside of Somerset, can you still deliver our wedding cake?


If you are outside Somerset or your wedding venue is further afield, we are more than happy to make, deliver and setup up your cake ourselves at an additional cost, this will all be discussed in your consultation.




I would like favours for my wedding, do you make them?


Yes, we can make an array of favours which can be place names for your wedding breakfast table or lovely thank you gifts for your guests. The cost depends on the level of decoration and packing which can be discussed during your consultation.





Celebrations Cakes

How do I order?


All the cakes we make are bespoke and designed just for your celebration. Please get in touch using the enquiry form on the Enquire page or by email to place an order.




How do I handle my celebration cake when I collect it from you?


We prefer that celebrations cakes are collected from our premises in Bower Hinton. Please read the information sheet 'Your Cake' prior to collection. If you are unable to collect your celebration cake from our premise, if we have availability, we can deliver your cake for you at an extra cost.




Do you deliver? / Can I collect?


Only celebration cakes can be collected from our Bower Hinton premises. Cakes will be packaged ready for safe transportation. We cannot accept responsibility for cakes once they have left our premises, so drive carefully. Please read our information leaflet ' Your Cake' for instructions on how to transport and store your cake. An Information Booklet is given out with each cake order detailiing ingredients, allergens, storage, elements within the cake and cutting guide should it be required. We can deliver your celebration cake if you are unable to collect it and a small charge will be made for this service.




How much will my cake cost?


All our cakes are bespoke and made to order so we don't have fixed prices. You can view our prices on the Investment page to get an idea of starting prices. Cost depends on how many you are catering for and the style of decoration. Please be assured that we can adjust designs to fit your budget. Please contact us with your ideas and your expected number of guests and we will provide you with a ballpark figure.




How far in advance do I need to order?


As early as possible! If a celebration or milestone event has been coming for 20, 30, 40, 50, 60, 70 years... don't leave the ordering of the cake till the week before! We get booked up quickly so it is best to contact us to check availability as soon as you have arranged your celebration date. Your cake will not actually be booked in until the celebration cake Booking Fee (£25.00 small cakes, £50.00 large cakes, £100.00 extra large cakes) and our Terms and Conditions have been signed.




How do I pay?


We accept payment by bank transfer or credit card. For celebration cakes a 50% non-refundable Booking Fee (subject to a minimum of £30.00) is required to confirm your booking. The remaining balance is due 2 weeks before the collection date, at which point all changes must be confirmed. Orders placed less than 2 weeks in advance of the collection date are to be paid in full. Orders are only confimed once we have received the Booking Fee or full payment and our Terms & Conditions have been signed.





General

Where are you located?


We are located in Bower Hinton just outside Yeovil in Somerset




Do you only make wedding cakes?


Modern, elegant and stylish wedding cakes are our speciality. With the current Pandemic situation and the fact we don't have any weddings at the moment we are undertaking far more celebration cakes, so do get in touch if you are looking for an elegant birthday or anniversary cake or show-stopping celebration cake.




I have seen a cake online that I like, are you able to make it?


We can definately see it as inspiration... We take the elements that you love and turn it into a bespoke design, but we won't copy it exactly as the design belongs to the original cake maker. It is much nicer having something that is unique to you anway isn't it?




Can you cater for guest that have allergies?


Yes, we have a number of reciepes to suit different dietary requirements, so just let us know what is required. Cake Celebration cakes contain butter, gluten ( wheat flour) and eggs and are made in an environment that handles nuts, soya and alcohol. Nut-free and alcohol-free cakes can be made on request but we cannot guarantee that these cakes will not contain trace amounts of these ingredients due ot the nature of production. Cake Celebrations accepts no liability for customers suffering allergic reactions from eating our cakes. It is the customer's responsibility to make Cake Celebrations aware of any special dietary requirements that need to be accommodated in the making of their cake.




How do I locate your premises?


Please click on the location map shown on the Enquire page. Only celebration cakes can be collected from our premises. Please see delivery question under the wedding cakes category of this FAQs page.




Can I cancel, postpone or alter my order?


Please see Section 6. Cancellation, Postponement and Alterations under Terms and Conditions, which will give you full details.