THE PROCESS

Congratulations on your engagement!  This is an exciting time with lots of decisions and plans to make and whilst your cake selection is just one of those many decisions, we passionately feel that this process should be effortless and you will feel confident that we will deliver an exquisite cake for your special day.

01

Initial Enquiry

Once you have chosen your wedding date please contact us to check for availability. 

 

We offer a personal and exclusive service to each of our customers, which means we only take on a limited number of weddings each month.  So we recommend booking your wedding cake at least 9-12 months prior to your wedding date, although, we do have some late availability on some dates, so it's worth asking.

Your will receive a Introductory Pack following your initial enquiry for you to read at your leisure. 

02

Making a Booking

After our initial contact we can provide you with a price guide based on your guest numbers, cake size and cake decoration via email. 

 

If you wish to proceed and love our cake style, designs and flavour choices, We will invite you for one of our consultation days* for a fee of £30.00 (deducted from your balance if you book with me). 

* due to C-19 Pandemic, until further notice we are no longer conducting face to face consultation days 

If you are keen to secure your date prior to the consultation you can secure your booking with a £100.00 non-refundable / non-transferable booking fee, which ensures your date is booked in the diary. The reason behind this is that, we limit the number of bookings we take and turn away other business after your booking fee has been received. The only exception to this would be if we were able to secure new business for your intended event date, in which case you would receive a partial or full refund.

The design of your wedding cake can be finalised at a later date.

03

Tasting & Design Consultation

You want to feel completely confident with the cake you are receiving, so a consultation is recommended.  In normal pre-COVID days, these would normally take place on set dates throughout the year at our home in Bower Hinton, Somerset. 

 

You will see where the cakes are created, view some display cakes before we have an informal chat about your design, colours, flavours and delivery. 

 

You will have the chance to sample a selection of cake flavours from my menu to try at the consultation or take away to enjoy. 

 

If you are happy to proceed your date can be secured with a £100.00 non-refundable / non-transferable Booking Fee (deducted from your balance if you book with us).

However, saying all that and given the restrictions we are currently all facing, as an alternative, we are happy to carry out virtual consultations by phone / zoom / facetime instead for a fee of £30.00 (deducted from your balance if you book with us).

Prior to the call we will send a Cake Taster Box out to you for you to enjoy, and we can discuss your preferred flavour(s) on the call.

04

The Design

Following the consultation, and your date is secured with payment of the Booking Fee, we will prepare and send via email a proposal detailing your cake design sketch, cake flavours, delivery details and price.

Your final balance will be payable 4 weeks prior to your wedding date but we will remain in touch in the lead up to your wedding for any questions or queries.

We will liaise directly with your wedding venue to arrange delivery and set up of your wedding cake, so all you need to do is sit back, relax and enjoy your wedding day.

05

Want to try some cake?

Want to try some cake but not yet ready to talk design or secure your date...  

 

Each month on a certain date we send out Cake Taster Boxes containing up to 6 flavours for £30.00 (inc. postage) which is refunded against the cost of your cake if you subsequently go on to book your cake with us (minimum spend of £250.00 on wedding cakes).  If you are interested, please get in touch.