Congratulations on your engagement!
This is an exciting time with lots of decisions and plans to make and whilst your cake selection is just one of those many decisions, we passionately feel that this process should be effortless and you will feel confident that we will deliver an exquisite cake for your special day.
Once you have chosen your wedding date please contact us via the Wedding Cake Enquiries Form to check for availability.
We offer an exclusive service to our customers only taking on a limited number of weddings each month and we recommend booking your wedding cake at least 9-12 months prior to your wedding date, although, we do have some late availability on some dates, so it's worth asking.
We will respond to your initial enquiry, confirm our availability and request further details in order to proceed, which will give us a better understanding of what you are looking for in your wedding cake.
Making a Booking
After our initial contact we can provide you with an Introductory Pack and price guide based on your guest numbers, cake size and cake decoration via email.
If you wish to proceed and love our cake style, designs and flavour choices, We will invite you for one of our consultation days*. There is a fee for a tasting consultation which will be deducted from your full order.
* due to the current Pandemic restrictions, we are no longer conducting face to face consultation days until further notice (please see 03 below for more information)
If you are keen to secure your date prior to the consultation you can secure your booking with a £100.00 non-refundable booking fee, which ensures your date is booked in the diary. This fee is deducted from your full order if you book with us. The reason behind the booking fee is that we limit the number of bookings we take and turn away other business after your booking fee has been received. The only exception to this would be if we were able to secure new business for your intended event date, in which case you would receive a partial or full refund depending on the work already undertaken.
The design of your wedding cake can be finalised at a later date.
Tasting & Design Consultation
You want to feel completely confident with the cake you are receiving and a design consultation is recommended for cakes with an in depth design but not necessary for a buttercream cake.
In normal pre-COVID days, these would normally take place on set dates throughout the year at our home in Bower Hinton, Somerset. You will see where the cakes are created, view some display cakes before we have an informal chat about your design, colours, flavours and delivery.
You will have the chance to sample a selection of cake flavours from the menu at the consultation or take away to enjoy.
If you are happy to proceed your date can be secured with a £100.00 non-refundable booking fee, which as already mentioned above is deducted from your full order if you book with us.
However, saying all that and given the current restrictions, as an alternative, we are happy to carry out virtual consultations by phone / zoom / facetime instead - there is a fee for this service which will be deducted from your full order.
Prior to the call we will send a Cake Taster Box out to you for you to enjoy, and we can discuss your preferred flavour(s) on the call.
Following the consultation, and your date is secured with payment of the Booking Fee, we will prepare a proposal and send by email detailing your cake design sketch, cake flavours, delivery details and price.
Your final balance will be payable 4 weeks prior to your wedding date but we will remain in touch in the lead up to your wedding for any questions or queries.
We will liaise directly with your wedding venue / co-ordinator to arrange delivery and set up of your wedding cake, so all you need to do is sit back, relax and enjoy your wedding day.
Want to try some cake?
Want to try some cake but not yet ready to talk design or secure your date...
Why not try one of our Cake Taster Boxes containing up to 6 flavours for £30.00 (plus postage added at checkout).